Start Migration from the old panel Dashboard

This guide provides a step-by-step, operational walkthrough for migrating your account from CloudRaya old panel to CloudRaya New Panel using the built-in migration flow in the old panel dashboard.

The process is automated and non-disruptive. Your active resources (VMs, storage, Kubernetes, networking, and services) remain running during migration.

Before You Begin

Make sure you have completed the Pre-Migration Checklist:

Reviewed what is and is not migrated
Exported any required billing or usage reports
Noted changes to Projects and API behavior
Confirmed access to your account email address

📄 See: Pre-Migration Checklist and Data Migration Scope for full preparation guidance.

Migration Flow Overview

The migration consists of three controlled phases:

Start Migration: You initiate the process from the old panel dashboard
Migration in Progress: The system performs automated data transformation
Completion & Access: You reset your password and log in to new panel

The process is designed to preserve service continuity while transitioning your account data to the new platform model.

Step 1 — Start Migration

When migration is available for your account, a notification banner will appear at the top of the CloudRaya old panel dashboard.

The banner includes:

A link to migration documentation
A brief summary of platform changes
A Start Migration button

1.2 Review the Documentation

Before proceeding:

Open the documentation link
Review the scope of migration
Confirm you understand what will change and what will remain the same

This ensures there are no surprises during or after the process.

1.3 Confirm and Start

Click Start Migration.

You will see a confirmation dialog that includes:

A checklist acknowledgment
A link to the platform agreement and migration terms
A final confirmation checkbox

Once confirmed, click Start Migration to proceed.

Step 2 — Migration in Progress

What Happens Automatically

After starting the migration:

You will be logged out automatically
The migration runs in the background
Your resources remain active and unaffected

Processing Time

Typical completion time:

A few minutes in most cases

In rare cases, it may take longer depending on:

Account size
Number of resources
Data relationships

⚠️

If migration exceeds 1 hour, contact CloudRaya Support for assistance: support@wowrack.co.id

If you attempt to log in while migration is still running:

You will see a migration in progress message
Access to the platform will be temporarily blocked

This prevents partial or inconsistent data access during the transition.

Step 3 — Completion & Access

3.1 Password Reset Email

When migration is complete:

You will receive an email to reset your password
This is required to activate your CloudRaya New Panel account

3.2 If You Miss the Email

If you try to log in without resetting your password:

You will see a prompt indicating that migration is complete
You will be directed to reset your password before continuing

3.3 Log In to CloudRaya New Panel

After resetting your password:

Return to the login page
Sign in using your updated credentials
You will be redirected to the CloudRaya New Panel dashboard

Confirm your profile information is correct
Verify access to Projects you own or are a member of

Resources

Check that the following appear as expected:

Virtual Machines
Storage services
Kubernetes clusters
Networking (VPCs, IPs, VPNs, Load Balancers)
Container Registries
Marketplace subscription and Managed Services

Billing & Usage

Review Cloud Credit History
Check Monthly Usage History
Confirm balances and recent deductions

Automation & API Users

If you use the API:

Review the new API documentation
Regenerate tokens if required
Validate integrations in staging before production use

Known Differences You May Notice

Projects replace legacy resource tagging
Object Storage no longer includes a built-in file browser
API endpoints and authentication model differ from Old panel
Coins and Cloud Credit are displayed as separate balances

These changes are expected and part of the New panel platform model.

Troubleshooting

Migration Stuck or Fails

If migration does not complete:

Wait at least 60 minutes
Do not retry from multiple sessions
Contact support with:
- Account email
- Approximate start time
- Screenshot of the migration screen

If resources appear missing: