DNS Bucket FAQs
This page covers common questions about DNS Bucket, including domain ownership verification, DNS delegation, record management, propagation behavior, and troubleshooting.
General DNS Bucket
Q: What is DNS Bucket used for?
A:
DNS Bucket is a centralized DNS management service that lets you verify domain ownership, delegate DNS resolution to CloudRaya, and manage DNS records such as A, CNAME, MX, and TXT directly from your account.
Q: Do I need to move my domain registration to CloudRaya to use DNS Bucket?
A:
No. You only need to update your nameservers at your current domain registrar to point to CloudRaya’s DNS servers.
Domain Verification & Delegation
Q: Why do I need to verify my domain before managing records?
A:
Verification confirms that you own or control the domain before CloudRaya allows you to manage DNS records. This prevents unauthorized changes.
Q: What is the difference between verification and delegation?
A:
- Verification proves ownership using a temporary CNAME record
- Delegation happens when you update your nameservers to CloudRaya, making DNS Bucket the authoritative DNS provider
Both steps are required for full DNS control.
Q: How long does DNS propagation take?
A:
Nameserver and record changes can take minutes to up to 24 hours, depending on global DNS resolvers and caching behavior.
Record Management
Q: What types of DNS records can I manage?
A:
DNS Bucket supports common records, including:
- A / AAAA
- CNAME
- MX
- TXT
- SRV
Q: Can I use DNS Bucket with services outside CloudRaya?
A:
Yes. You can point records to any external service, such as third-party hosting, email providers, or SaaS platforms.
Troubleshooting & Operations
Q: My domain is verified but not resolving. What should I check?
A:
- Confirm that your nameservers are set to CloudRaya’s DNS servers
- Check for DNS propagation delays
- Verify there are no conflicting NS records at your registrar
Q: HTTPS is not working for my app domain. Is this a DNS issue?
A:
Often, yes. Make sure:
- Your CNAME points to the correct CloudRaya endpoint
- There are no conflicting A or CNAME records
- DNS changes have fully propagated
Q: Can I delete a domain from DNS Bucket safely?
A:
Yes, but once deleted:
- DNS resolution through CloudRaya stops
- All managed records are removed Make sure you have updated nameservers or DNS records elsewhere before deleting.
Still Have Questions?
If you can’t find what you’re looking for, you can consult our CloudRaya AI Assistant through the live chat for quick guidance or contact our support team,
📩 Contact Support: support@wowrack.co.id